Tests and questionnaires to study the satisfaction of parents and students with the organization of the educational process. Methods for Studying Student Satisfaction with School Life and Analyzing Results

  • Date: 26.09.2019

(developed by A.A. Andreev)

Target: determine student satisfaction school life.

The course of the event. Students are encouraged to listen to statements and rate the degree of agreement with their content on the following scale:

4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

    I go to school in the morning with joy.

    At school I am usually in a good mood.

    Our class has a good homeroom teacher.

    You can turn to our school teachers for advice and help in difficult life situations.

    I have a favorite teacher.

    In class, I can always express my opinion freely.

    I believe that all conditions have been created in our school for the development of my abilities.

    I have favorite school subjects.

    I believe that school really prepares me for an independent life.

10. On summer vacation I miss school.

Processing of the received data. An indicator of student satisfaction with school life (Y) is the quotient of dividing the total score of all students' answers by the total number of answers. If Y is more than 3, then we can state a high degree of satisfaction, from 2 to 3 - an average degree of satisfaction; if Y is less than 2, then this indicates a low degree of student satisfaction with school life.

Then, the number of students in the classroom with high, medium and low levels of school life satisfaction is counted. Data is entered into a pivot table №10 by OU. It should be noted that the number of students in the class indicated in the table №10 , coincided with the data in the table №2 .

Methods for studying parental satisfaction with the work of an educational institution

(developed by E.N. Stepanov)

Target: to reveal the level of parental satisfaction with the work of an educational institution and its teaching staff.

The course of the event. Parents are encouraged to read the statements and rate their agreement with them on the following scale:

4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

    The class in which our child is studying can be called friendly.

    Our child feels comfortable among his classmates.

    Teachers show a benevolent attitude towards our ruben.

    We feel a sense of rapport in contacts with the administration and teachers of our child.

    Our child has a good class teacher in the classroom.

    Educators are fair in assessing our child's academic achievement.

    Our child is not overwhelmed by schoolwork and homework.

    Teachers take into account individual characteristics our child.

    The school hosts activities that are useful and interesting for our child.

    The school has various circles, clubs, sections where our child can study.

    Teachers give our child deep and lasting knowledge.

    The school takes care of physical development and the health of our child.

    The educational institution contributes to the formation of a decent behavior in our child.

    The administration and teachers create conditions for the manifestation and development of our child's abilities.

    The school really prepares our child for an independent life.

Processing of results... Parental satisfaction with school work (Y) is defined as the quotient of dividing the total score of all parental responses to total amount answers.

If the coefficient Y is more than 3, then this indicates a high level of satisfaction; from 2 to 3 - intermediate level; less than 2 - low level of satisfaction.

Then the number of parents in the class with high, medium and low levels of satisfaction with school life is counted. Data is entered into a pivot table №11 by OU. It should be noted that the number of parents listed in each grade must match the number of students participating in monitoring declared in table 2.

The modern school is undergoing changes that are aimed at mastering new values ​​in the educational activities of schoolchildren. The teaching is based on the idea of ​​the integrity of the personality of each student and his self-development.

School education is increasingly based on the individual attitudes of the student, his mental condition, attitude towards yourself and the people around you. At the same time, rejecting the child's simple diligence and passivity.

Naturally, the teacher should understand that the versatile activity of the student will entirely depend on how he feels at school, how his communication with peers is structured and how satisfied the child is with the learning process.

Many psychologists call reflection as one of the mechanisms of self-development of a schoolchild. It is she who effectively contributes to the renewal of ideas about oneself, relationships with peers and ways of acting.

Reflection will help the child to become aware of his inner state, to penetrate into the feelings and motives of another person. She will allow you to adjust your behavior in response to possible actions another man.

And, finally, it is reflection that will enable the child to feel free during educational process and fully develop their individual abilities.

Therefore, for many educational institutions, the problem of studying student satisfaction becomes relevant. learning activities... At the same time, the main goal is to identify how satisfied the educational process is with its participants - schoolchildren, their parents and teachers.

The most common method for achieving this goal is a questionnaire. Satisfaction with school life is thus determined using specially designed questions. The questionnaire survey, on the one hand, is different for each category of respondents (students of three age groups, parents and teachers). But, at the same time, the subject matter should be the same for everyone.

The questions in the questionnaire should address the following important aspects of school life:

· Activities of the school, that is, teaching (its content and methods of implementation).

Organization of school life (meals, organization of study time and extracurricular activities, sanitary and hygienic conditions).

· Socio-psychological side of the educational process (emotional atmosphere in school and class).

· Administrative activity (how the school is managed, how effective is the work of the administration, its influence on the development of the school).

The study of student satisfaction with school life is an urgent task for many famous teachers and psychologists.

Here are examples of some of the developed techniques on this topic.

Determination of the degree of student satisfaction with school life according to A. A. Andreev

Schoolchildren are offered several statements that should be evaluated using such a scale:

0 - strongly disagree

1 - disagree

2 - I find it difficult to say

3 - agree

4 - totally agree

Approvals of the questionnaire:

In the morning I go to school with pleasure.

At school I am, most often, in a good mood.

We have a good homeroom teacher

You can always turn to our teachers for advice and help.

I have a favorite teacher

I have favorite school subjects

I can freely express my opinion in the classroom

All conditions are created in our school for the development of my abilities.

My school fully prepares me for an independent life

During Summer Vacation I Miss School

Student satisfaction with school life is revealed after processing the results. It is carried out as follows. The scores of all students' answers are added up. The resulting number is divided by the total number of responses. If the result is more than 3, then the satisfaction rate is high. If less than 2, then the indicator is low.

· Determination of the degree of satisfaction of parents with the school life of their child according to A. Andreev.

Parents are presented with several statements that should be graded using the same scale that the students worked on.

Approvals of the questionnaire:

Our child's class can be called friendly

Our child feels comfortable among his classmates

Teachers are friendly to our child

We feel a sense of mutual understanding when communicating with the school administration and teachers.

Our child has a good homeroom teacher

Our child does not feel overwhelmed by lessons and homework.

Teachers are fair in assessing our child's academic success

Teachers take into account the individual characteristics of our child

The school holds interesting and useful activities

The school has circles and sections in which our child can study

Teachers give our child complete and solid knowledge

The school takes care of the health and physical development of our child

School contributes to the formation correct behavior baby

Teachers and school administration create conditions for the development of our child's abilities

School in to the fullest prepares our child for a future independent life

The results are processed in a similar way. Divide the total score of all parental responses by the total number of responses. If the result is a number greater than 3, then this indicates a high degree of satisfaction. If the received number is less than 2, the level of satisfaction is low.

Satisfaction with the school life of the student, especially the younger school age, largely depends on his relationship with the teacher. Therefore, it is advisable to parent meeting the parents fill out the following questionnaire:

Are you satisfied with the nature of the teacher's relationship with your child?

Is the teacher respected by his students?

Does the teacher show such qualities as benevolence, fairness, tact?

Does the teacher have good behavior?

Have you had conflicts with your child's teacher?

Can you always count on the help of a teacher?

Does the teacher give full-fledged knowledge in the classroom?

Is the teacher evaluating your child fairly?

Does your child share how they spent their day at school?

An analysis of the results of such diagnostic techniques allows one to fully assess the degree of student satisfaction with educational life. Of course, it's good if this figure is high. In this case, we can talk about the predominance of a positive attitude of students towards learning, about high satisfaction with their learning results, about a favorable emotional state students.

But what if you find a low level of satisfaction with school life? After all, this indicates the presence of such moments in school life that should be corrected.

In such cases, a great responsibility falls on the "shoulders" of the class teacher. First of all, he should find out the reasons for the uncomfortableness of students at school. The class teacher and psychologist should help students overcome psychological difficulties. Classroom teachers and subject teachers need to pay special attention to students with high tension and anxiety (they are the ones that give the low school satisfaction score).

Remedial activities should be fully focused on ensuring that all students enjoy school attendance and experience a positive attitude towards learning.

METHODOLOGY FOR STUDYING THE SATISFACTION OF TEACHERS WITH LIFE IN AN EDUCATIONAL INSTITUTION

Target: to determine the degree of satisfaction of teachers with life activity

in the school community and their position in it.

The course of the event. Educators are asked to read the statements included in the test and, using a rating scale, express the degree of their agreement with them.

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

Processing test results

The average score of the assessment is calculated: the sum of the scores of the answers of all teachers is divided by the total number of answers.

A source:

STUDY OF SATISFACTION OF TEACHERS WITH LIFE IN AN EDUCATIONAL INSTITUTION

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

1. I am satisfied with my workload.

2. I am satisfied with the schedule of lessons.

3. My work time, thanks to my own efforts and the actions of the school administration, is spent rationally.

4. I am satisfied with the work of the department (methodological association) and my participation in it.

5. I have a real opportunity to improve my professional skills, to show creativity and abilities.

6. I feel the need for professional and personal growth and I try to fulfill it.

7. My achievements and successes are noticed by the administration and teachers of the school.

8. I like that there is a scientific and methodological search at school.

9. I have developed non-conflict relations with my colleagues.

10. I feel the support of my colleagues at work.

11. It seems to me that the administration fairly evaluates the results of my work.

12. I feel a benevolent attitude towards myself from the administration.

13. I feel comfortable among students.

14. I am satisfied with the attitude of students towards their subject.

15. Most of the time, I feel a sense of rapport when communicating with students' parents.

16. It seems to me that my parents share and support my pedagogical requirements.

17. I like my office, equipment and working conditions in it.

18. I am satisfied with the prevailing moral and psychological climate in
school.

19. In my opinion, the system of scientific and methodological support created at the school contributes to the improvement of my professional skills.

20. I'm happy with the size wages and the timeliness of its payment.

Preview:

METHODOLOGY FOR STUDYING PARENT SATISFACTION WITH THE WORK OF AN EDUCATIONAL INSTITUTION

Target: to reveal the level of parental satisfaction with the work of the educational institution and its teaching staff.

The course of the event. At the parent meeting, parents are asked to read the listed statements and rate the degree of agreement with them on the following rating scale.

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

Processing test results

  1. average score 3 - high level satisfaction;
  2. average score is more than 2, but less than 3 - average level satisfaction;
  3. average score less than 2 - low level of satisfaction.

A source: Scientific-methodical journal “Deputy director of the school for educational work. Management of the educational process at school ”. No. 4/2007

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

1. The class in which your child is studying can be called friendly.

2. Your child feels comfortable among his classmates.

4. You feel a sense of mutual understanding in contacts with the administration
your child's school and teachers.

5. Your child's class is a good class teacher.

6. Educators evaluate your child's academic achievement fairly.

7. Your child is not overwhelmed by schoolwork and homework.

9. The school has activities that are interesting and useful for your child.

10. The school has various circles, clubs, sections where your child can study.

11. Educators give your child deep and lasting knowledge.

12. The school takes care of your child's physical development and health.

15. School truly prepares your child for independent living.

Preview:

METHODOLOGY OF STUDENT SATISFACTION WITH SCHOOL LIFE

Target: to identify the level of student satisfaction with life in school and class.

The course of the event. Students are asked to listen to the statements and rate their agreement with their content.

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

Processing test results

The average score of the assessment is calculated: the sum of the scores of the answers of all children, divided by the total number of answers.

  1. average score 3 - high level of satisfaction;
  2. the average score is more than 2, but less than 3 - the average level of satisfaction;
  3. average score less than 2 - low level of satisfaction.

A source: Scientific-methodical journal “Deputy director of the school for educational work. Management of the educational process at school ”. No. 4/2007

STUDENT SATISFACTION STUDY WITH SCHOOL LIFE

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

  1. I go to school in the morning with joy.
  2. At school I am usually in a good mood.
  3. Our class has a good homeroom teacher.
  4. Our school teachers can be contacted for advice and assistance at
    difficult life situation.
  5. I have a favorite teacher.
  6. In class, I can always express my opinion freely.
  7. I believe that in our school all conditions have been created for the development of my
    creativity.
  8. I have favorite school subjects.
  9. I believe that school really prepares me for an independent life.

10. During the summer holidays, I miss school..

Preview:

STUDY OF PARENTAL SATISFACTION WITH THE WORK OF THE EDUCATIONAL INSTITUTION

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

1. The association that your child attends can be called friendly.

2. Among those with whom your child is engaged, he feels comfortable.

3. Educators are kind to your child.

4. You experience a sense of mutual understanding in contacts with the administration of the institution and your child's teachers.

5. The association in which your child is engaged is a good leader.

6. Educators evaluate your child's achievements fairly.

7. Your child is not overwhelmed with classes and homework.

8. Teachers take into account the individual characteristics of your child.

9. The association conducts activities that are interesting and useful for your child.

10. Would you like your child to attend any other different circles, clubs, sections ..

11. Educators provide your child with knowledge that will be useful to him later in life.

12. The institution takes care of the physical development and health of your child.

13. The educational institution contributes to the formation of dignified behavior for your child.

14. The administration and teachers create conditions for the manifestation and development of your child's abilities.

15. The institution truly prepares your child for an independent life.

Preview:

Rating scale: 4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

0 - totally disagree.

  1. I'm going to study with joy.
  2. In DT I am usually in a good mood.
  3. Our circle has a good leader.
  4. You can turn to our teachers for advice and help in difficult life situations.
  5. I have a favorite teacher.
  6. I can always express my opinion freely.
  7. I believe that the institution has created all the conditions for the development of my
    creativity.
  8. I have favorite activities
  9. I believe that DT really prepares me for an independent life.

10. During the summer holidays, I miss classes at the DT.


Questionnaire: "Your attitude to school"

Dear Parents!

We ask you to evaluate each of the provisions of the questionnaire by choosing one of the following statements: YES, NO, IT IS DIFFICULT TO SAY:

6. Do you participate in the school's affairs?

7.h what do you think the school is doing well? ________________________________

8. What do you think she should have done better? _______________________

____________________________________________________________________________

NS When calculating the results of the questionnaire, only the answers in bold were taken into account.

Test "Study of the satisfaction of parents of students with the organization of the educational process and life at school"

The purpose of the technique: to identify the level of parental satisfaction with work educational institution and his teaching staff.

Class _________ Date of completion __________________

Instructions: carefully read the listed statements and assess the degree of agreement with them. To do this, you need to circle one number, which will be the answer that matches your point of view.

Rating scale:

0 - totally disagree.

1. The class in which our child is studying can be called friendly.

4 3 2 1 0

2. Our child feels comfortable among his classmates.

4 3 2 1 0

3. Educators show a friendly attitude towards our child.

4 3 2 1 0

4. We feel a sense of mutual understanding in contacts with the administration and teachers of our child.

4 3 2 1 0

5. In the class our child is in, a good homeroom teacher.

4 3 2 1 0

6. Educators evaluate our child's academic achievement fairly.

4 3 2 1 0

7. Our child is not overburdened with schoolwork and homework.

4 3 2 1 0

8. Teachers take into account the individual characteristics of our child.

4 3 2 1 0

9. The school conducts activities that are useful and interesting to our child.

4 3 2 1 0

10. The school has various circles, clubs, sections where our child can study.

4 3 2 1 0

11. Teachers give our child deep and lasting knowledge.

4 3 2 1 0

12. The school takes care of the physical development and health of our child.

4 3 2 1 0

13. The educational institution contributes to the formation of dignified behavior in our child.

4 3 2 1 0

14. The administration and teachers create conditions for the manifestation and development of the abilities of our child.

4 3 2 1 0

15. The school really prepares our child for an independent life.

4 3 2 1 0

Processing of results

Parental satisfaction with school work (S) is defined asprivate from division the total score of all parents' responses to the total number of responses.

    If Y is equal to or greater than 3 , this indicateshigh level of satisfaction;

    If Y is equal to or greater than 2 , but not less than 3 , then we can stateaverage level;

    If Y less than 2 , this is an indicatorlow level of satisfaction parents by the activities of the educational institution.

Test "Study of student satisfaction with the organization of the educational process and life at school"

The purpose of the technique: to determine the degree of satisfaction of students with lyceum life.

Class _________________ Date of filling __________________

Instructions: Read the statements and rate your agreement with their content on the following scale:

4 - totally agree; 3 - agree;

2 - hard to say; 1 - disagree;

0 - totally disagree.

    I go to school in the morning with joy. ___________________________

    At school I am usually in a good mood. _________________

    Our class has a good homeroom teacher. _____________

    You can turn to our school teachers for advice and help in difficult life situations. ______________________________

    I have a favorite teacher. _____________________________

    In class, I can always express my opinion freely. ________

    I believe that all conditions have been created in our school for the development of my abilities. _________________________________________________

    I have favorite subjects. ____________________________

    I believe that school really prepares me for an independent life. _____________________________________________

    I miss school on summer break ._____________________

Data processing:

Satisfaction indicator pupils' school life(Ooh) is an private from division the total score of all student responses to the total number of responses.

    If the coefficientY> 3 , then we can statehigh level satisfaction;

    If Y> 2, but< 3 this indicatesmiddle level satisfaction;

    If Have< 2 exists low student satisfaction life in the school team.

Target: determine the degree of student satisfaction with school life.

Stroke holding. Students are encouraged to read (listen to) the statements and rate the degree of agreement with their content on the following scale:

4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

Oh - I totally disagree.

1. I go to school in the morning with joy.

2. At school I am usually in a good mood.

3. Our class has a good homeroom teacher.

4. You can turn to our school teachers for advice and help in difficult life situations.

5. I have a favorite teacher.

6. In class, I can always express my opinion freely.

7. I believe that in our school all conditions have been created for the development of my abilities.

8. I have favorite school subjects.

9. I believe that school truly prepares me for

independent life. 10. During the summer holidays, I miss school.

Processing of the received data. An indicator of student satisfaction with school life (Ooh) is the quotient of dividing the total score of all students' responses by the total number of responses. If Y is more than 3, then we can state a high degree of satisfaction, if Y is more than 2, but less than 3 or 2, then this, respectively, indicates an average and low degree of student satisfaction with school life.

COMPREHENSIVE METHOD FOR STUDYING PARENT SATISFACTION WITH LIFE IN AN EDUCATIONAL INSTITUTION

(developed by Associate Professor A.A. Andreev)

Target: obtaining quantitatively expressed information about the parents' assessment of the role of the educational institution in the upbringing of the qualities of life competence, positive behavioral and moral-psychological qualities in their children.

Stroke holding. Parents are invited to fill out a questionnaire form:

When evaluating, use the following scale:

5 - in full;

4 - to a large extent;

3 - at a sufficient level;

2 - to an insignificant extent;

1 - practically none.

Circle the number of the answer closest to your personal point of view.

1. Accuracy(the ability to keep things in order).
2. Discipline(the ability to follow the established rules in business).
3. A responsibility(ability to keep the word).
4. Will(the ability not to retreat in front of difficulties).
5. Good demeanor.
6. Cheerfulness(the ability to accept life and enjoy life).
7. Education.
8. Mind(ability to think sensibly and logically).
9. High demands in life.
10. Independence(the ability to make responsible life decisions yourself).
11. Honesty in relationships with people.
12. Kindness in relationships with people.
13. Sensitivity in relationships with people.
14. Justice in relationships with people.
15. Tolerance to the views and opinions of others.


Processing of the received data. When processing the results, the personality traits named in the questionnaire should be divided into three groups:

a) a block of behavioral qualities (1-5);

b) block of vital competence (6-10);

c) a block of moral and psychological qualities of a person (11-15).

Need to count average parents' assessments for each block, as well as the overall average indicator for the entire set of the proposed 15 qualities. The obtained indicators must be correlated with the scale used in the questionnaire survey. If the average indicator turns out to be below 3 points, then this indicates the assessment by the parents of the role of the educational institution in the development of the listed personality traits in the child as insufficient.



Target: obtaining quantitatively expressed information about the assessment by parents of the help of an educational institution in raising the ability of their children to solve basic life problems.

Stroke holding. Parents fill out a questionnaire with the following text:

Please circle the number of the statement that is closest to your point of view of the educational institution in which your child is studying (your

Processing of the received data. The average score of the parents' assessment is calculated for the entire set of proposed statements. Its value is compared with the grading scale used in this method. If the obtained indicator turns out to be less than 3 points, then the results of the survey indicate a low assessment by parents of the help of an educational institution in raising their children to the ability to solve basic life problems.

Target: obtaining meaningful information about the degree of correspondence between the life of an educational institution and ideas about life and life values parents.

The course of the event. Parents are invited to fill out a questionnaire form (it is also possible to carry out verbally, but with the obligatory fixation of the content of the answers):

1. What makes you happy most in life?

2. What is most pleasing in the life of your child (your children)?

3. What qualities do you value most in people?

4. What are you most afraid of in life?

5. What is your child (your children) afraid of the most in life?

6. What qualities does your child (your children) value most in other people?

7. How do you see the life prospects of your child (your children)? 8 What should be good school?

9. To what extent does the school where your child (your children) study meets these requirements?

10. How and how do you help the school in raising your child (your children)?

Processing of the received data. A qualitative analysis of the answers of a specific parent is carried out, it is possible to generalize the content of answers to each question of various socio-demographic groups of parents.

QUESTIONNAIRE "YOUR OPINION"

(compiled by I.A.Zabuslaeva)

Target: to identify the degree of satisfaction of teachers with life in an educational institution.

The course of the event. On the production meeting is invited to teachers to express the degree of satisfaction with various aspects of life at school on a five-point grading system:

1. Satisfaction with the organization of the educational process (workload, schedule, etc.):

5 - very satisfied;

3 - I find it difficult to answer;

2 - not satisfied;

2. Satisfaction with working conditions (presence of an office, equipment, lighting, temperature conditions, etc.):

5 - very satisfied;

4 - satisfied, but would like better conditions;

3 - I find it difficult to answer;

2 - not satisfied;

1 - not at all satisfied, you cannot work this way.

3. Satisfaction with the content of labor:

5 - I like the job very much, I realize all my abilities in it;

4 - I like work;

3 - I find it difficult to answer;

2 - I don't like the job very much;

1 - I don't like my job at all, I'm looking for another one.

4. Satisfaction with the moral assessment of their work:

5 - my colleagues and administration value me very much;

4 - I am appreciated enough, I am quite satisfied;

3 - I find it difficult to answer;

2 - I am not appreciated enough, I deserve more;

1 - I am so lowly appreciated that I want to quit.

5. Satisfaction with wages:

5 - very satisfied;

4 - quite satisfied;

3 - I find it difficult to answer;

2 - not satisfied;

1 - not happy at all, I want to quit.

Processing of the received data. The identification of the average score of the value judgments of teachers allows us to determine the degree of satisfaction of the members of the teaching staff with the life of an educational institution.

METHODOLOGY FOR STUDYING PARENT SATISFACTION WITH THE WORK OF AN EDUCATIONAL INSTITUTION

(developed by associate professor E.N. Stepanov)

Target: to reveal the level of satisfaction of parents with the work of an educational institution and its teaching staff.

The course of the event. Parents' meeting encourages parents to carefully read the statements listed below and assess the degree of agreement with them. To do this, the parent needs to circle one number below each expression, which means the answer that corresponds to his point of view.

4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

Oh - I totally disagree.

The class in which our child is studying can be called friendly.

Our child feels comfortable among his classmates.

Educators show a friendly attitude towards our child.

We feel a sense of mutual understanding in contacts with the administration and teachers of our child. 4 3 2 1 0

Our child has a good class teacher in the classroom.

Educators are fair in assessing our child's academic achievement.

Our child is not overwhelmed by schoolwork and homework.

Teachers take into account the individual characteristics of our child.

The school hosts activities that are useful and interesting for our child.

The school has various circles, clubs, sections where our child can study.

Teachers give our child deep and lasting knowledge.

The school takes care of the physical development and health of our child.

The educational institution contributes to the formation of a decent behavior for our child.

The administration and teachers create conditions for the manifestation and development of our child's abilities.

The school really prepares our child for an independent life.

Processing test results. Parental satisfaction with school work (Ooh) is defined as the quotient of dividing the total score of all parental responses by the total number of responses.

If the coefficient is equal to 3 or more than this number, then this indicates a high level of satisfaction;

if it is equal to or greater than 2, but not less than 3, then can

state the average level of satisfaction; if the coefficient Y is less than 2, then this is an indicator of a low level of parental satisfaction with the activities of the educational institution.

METHODOLOGY FOR STUDYING THE SATISFACTION OF TEACHERS WITH LIFE IN AN EDUCATIONAL INSTITUTION

(developed by Associate Professor E.N.Stepanov)

Target: to determine the degree of satisfaction of teachers with life in the school community and their position in it.

The course of the event. Educators are encouraged to read the statements included in the test and, using a rating scale, express their degree of agreement with them. To do this, the teacher should put one of five numbers in front of each statement, which means the answer corresponding to his point of view.

The numbers mean the following answers:

4 - totally agree;

3 - agree;

2 - hard to say;

1 - disagree;

Oh - I totally disagree.

1. I am satisfied with my workload, -

2. I am satisfied with the drawn up schedule of lessons, -

3. My working time, thanks to my own efforts and the actions of the administration, is spent rationally, -

4. I am satisfied with the work of the department (methodological association) and my participation in it, -

5. I have a real opportunity to improve my professional skills, to show creativity and abilities, -

6. I feel the need for professional and personal growth and I try to realize it, -

7. My achievements and successes are noticed by the administration and teachers of the school, -

8. I like that there is a scientific and methodological search at school, -

9. I have developed non-conflict relationships with colleagues, -

10. I feel the support of my colleagues in my work, -

11. It seems to me that the administration fairly evaluates the results of my work, -

12. I feel a benevolent attitude towards myself from the administration, -

13. I feel comfortable among students, -

14. I am satisfied with the attitude of the students NS me and my subject, -

15. In most cases, I feel a sense of mutual understanding in contacts with the parents of students, -

16. It seems to me that my parents share and support my pedagogical requirements, -

17. I like my office, equipment and working conditions in it, -

18. I am satisfied with the prevailing moral and psychological climate at school, -

19. In my opinion, the system of scientific and methodological support created at the school contributes to the improvement of my professional skills, -

20. I am satisfied with the size of the salary and the timeliness of its payment, -

Processing of the results obtained. An indicator of teachers' satisfaction with life activity in an educational institution (Ooh) is the quotient of dividing the total score of all teachers' answers by the total number of answers. It is generally accepted that if the coefficient Y is equal to or greater than 3, then a high level of satisfaction can be stated; if it is equal to or greater than 2, then this indicates an average degree of satisfaction;

if this coefficient is less than 2, then it can be assumed that there is a low degree of teachers' satisfaction with life in the school community and their position in it.

Along with identifying general satisfaction, it is advisable to determine how satisfied teachers are with such aspects of the life of an educational institution as:

labor organization (statements 1-4);

the possibility of manifestation and implementation of professional and other personal qualities of a teacher (5-8);

relations with teachers and the administration of the educational institution (9-12);

relationships with students and their parents (13-16);

ensuring the activities of the teacher (17-20).

The coefficient of teachers' satisfaction with the listed aspects of life is determined using the same computational operations, but the sum of points and the number of answers are calculated only for those statements that correspond to the aspect being studied.

Literature

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EDUCATIONAL PROCESS:

EFFICIENCY STUDY

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