What does it mean to have arrived in the destination country? Parcel status

  • Date of: 28.12.2023

A complete list of decoding statuses of international mail on our website

Parcel delivered

The entry means that the recipient received the mail.

Parcel returned

The postal item has been received by the sender. The main reason for a return is the expiration of the storage period; it may also be due to an incorrect address or name of the recipient.

The parcel is returned to the sender

The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned the postal item a number (track code) on the postal (courier service) website, but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration to the moment the mail is actually sent.

Arrived at destination

The mail item arrived at the recipient's post office (POS). Next, the OPS sends a notice (notification) to the recipient that the item is at the department.
This status means that the recipient can independently contact the OPS to receive the shipment without waiting for a notification.

Arrived at customs

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left customs

Parcel accepted

The mail item is accepted for processing at the local post office from the sender (or seller). It is assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment.

Unsuccessful attempt of delivery

This entry means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the item and find out the reason for non-delivery, or independently contact the post office to receive the item without waiting for notification.

On the way - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient.

Tracking resumed

The statuses of the mail item were not updated for a long time, and after this interval new tracking information appeared.

Parcel tracking code has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further dispatch to the recipient.

Delivery service changed

The mail item has been transferred to another postal service for processing and further dispatch to the recipient.

Arrived at the customs office of the country of departure

After sorting, all parcels are sent for customs inspection, where they go through an X-ray machine.

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that a customs declaration is missing (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left the parcel collection point

This status means that the parcel has been sent along the recipient's delivery route.

Left the customs office of the country of departure

Customs checked the postal item and returned it to the postal service.

The parcel is preparing to be sent to the destination country

This entry means packaging, labeling, loading into a container and other procedures necessary to send a postal item to the destination country.

Transferred to postal service

The mail item was transferred to the local postal service for processing and further dispatch to the recipient.

Parcel released for delivery

The postal item arrived at the post office, the postman was notified of the arrival of the item for delivery to the addressee.

The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the arrival of the parcel to his address.

The parcel is being prepared for delivery

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item.

Information about further statuses is not provided

The postal item was sent with a track code (tracking number), which is not tracked at the recipient's territory.

Problems at customs

The postal item is detained by customs authorities to carry out measures to determine the purpose of the postal item.

When receiving goods by international mail within a calendar month, the cost of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, you must pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent by post is missing or does not correspond to the actual information specified in the customs declaration, then there is a need to conduct a customs inspection and document its results, which significantly increases the time spent on processing shipments.

There is an error in the parcel route, the parcel will be redirected to the correct address

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Parcel on the way

Status meaning that the postal item has been sent to the recipient's address.

The parcel has not yet been received from the sender

The seller has registered the postal item on the website of the postal (courier) service, but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

A lot of time has passed since the last update in postal tracking. And due to this long period, the track code will not be automatically tracked. The delivery service could also inform you that further tracking of the postal item will be stopped after it leaves the territory of the sender’s country and arrives at the destination country.

Generalized status, which may imply return, return, temporary storage and other status.

On the way - Left the waypoint

The postal item is sent from an intermediate postal node and is sent towards the recipient.

On the way - Arrived at the intermediate point

The mail item arrived at the intermediate postal center for sorting, selecting a route and sending it to the recipient.

Export from country of origin

Indicates the actual dispatch of the postal item to the destination country.

The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (IMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the selection and agreement of the most optimal (cheapest) delivery route for your postal item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the item over the Internet.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and apply for a search.

Russians have recently increasingly ordered goods from other countries, especially on popular sites such as Aliexpress, Buyincoins and Ebay. It also happens that someone has relatives or friends abroad, and they send gifts or simply parcels to you in Russia. Delivery of goods within the territory of our country is carried out by Russian Post or other postal companies, and within the territory of the sender, the goods are transported by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online parcel tracking service. In the article we will tell you what the status “export from the country of departure” and all the others mean, as well as what to do if the parcel is missing or “stuck” somewhere.

Through what services can you track postal items?

The most widespread and popular service was created by Russian Post, it is called “Russian Post. Tracking postal items.” There you need to enter the parcels and confirm that you are not a robot. The system will show where the parcel is currently located. But, unfortunately, recently, on the same Aliexpress, parcel numbers have begun to be issued in such a way that it is impossible to track them through the Russian Post website. You can use others instead.

So, there are websites for tracking goods specifically from China, since a very large number of parcels are now coming from there. It’s called Track24 and is located on the website of the same name; there are also 17track and ALITRACK. The last 3 do not request verification of the robot, but immediately search for the location of the parcel using the entered postal item number. The 17track service also shows the approximate date of arrival at the recipient's post office.

If an item has disappeared from the tracking service or is stuck somewhere at one point for a long time, then it is possible that they forgot to add it to the program and you will no longer be able to track its movements until you receive a notification from the post office that the package has been delivered. In this case, you can write to the seller, attaching a screenshot from the Russian Post service. Tracking mail items or any other service that shows the problem. After the delivery period has expired, the seller, with your consent, or you yourself can extend the delivery period or return the money for an obvious reason. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, although not the first time. Sometimes the seller has to write several times to get the money back, or even contact the support service, because the seller does not make contact. It also happens that the money is returned or the product is ordered again, but the one that was lost arrives.

Preparing for shipment

This means that a package consisting of one or more items is being assembled or already completed and prepared for shipment. The preparation process also includes paperwork and labeling of parcels. Also at this stage, the seller checks whether payment for the purchase has been made and passed.

"Export from country of origin"

This is the second status that the package acquires during transportation, unless otherwise provided by the seller or transport company. “Export from the country of origin” literally means export from that country. This means that the parcel has a long delivery journey ahead.

The time given to deliver the goods to the buyer usually begins to count precisely from the “export from the country of departure” status. How long to wait for a parcel is often written when placing an order: some goods arrive within 30 days, and some within 90. Therefore, you should carefully read the delivery conditions when placing and subsequent payment for the order. If the parcel is sent by your friend from another country, then the wait is much less; these usually arrive in 10-20 days.

Arrival at destination country

When export from the country of departure is completed, i.e. the goods have left the seller’s country and crossed the border, the status of the parcel changes. There can be 2 options: either the goods immediately end up in the capital’s sorting center, or they will be located in a border, but already Russian city, next to the border that they crossed. One way or another, it will have the status “arrived in the territory of the Russian Federation” or “imported to the country of destination” in tracking services.

Arrival at the sorting center

Sorting centers are huge premises in a large city into which parcels and letters are received for further distribution and sending to smaller points or regional post offices. When a product is exported from the country of departure, it has already been determined where it will go next, to which city, sorting center and post office.

At the sorting center, parcels are processed automatically, since it is almost impossible to process a huge number of boxes and packages manually, so it is important that the index is written correctly (the address is not read here), otherwise the parcel will go to another place.

Arrival at the pick-up point

When the purchased product has gone through all stages of transportation, it arrives at the post office closest to the buyer. Within a few days, postal employees issue a receipt notice and deliver it to the recipient's mailbox. If the addressee does not arrive within a week, a second notice is issued. A parcel that has been lying unclaimed for a month is sent back.

If a person tracked the parcel through online services and saw that it was there, he may not wait for a notification, but come to the post office with the shipment number and, having named it and presenting his passport, receive a box with the purchased goods.

If he missed all the notifications and did not monitor the status for a long time, then when trying to understand where the parcel is, he may see the status “export from the country of departure” again, but now this country will be Russia, which means the purchase has been sent back. Only a dialogue with the seller will help here; he can stop the return shipment or send the goods again. But not all sellers agree to this, so if you are waiting for a parcel from abroad, do not rely on notifications from the post office, but check the location of the goods yourself.

Malaysia Post is an economical delivery option provided by the official government operator of Malaysia Post (Malaysia Post). By the name you can understand that shipments are assigned untraceable track numbers or with a minimum of information (registration of a small package and export). We help track parcels sent by this service, collect and structure information automatically from all sources, including those inaccessible to the average user.

Cheap goods that the seller offers with free shipping are sent this way. This is beneficial for him; it will allow him to save money and earn money. As a result, the reliability of the service suffers: the item takes a long time to arrive and there is no complete information about its location. Terms vary from 20 to 60 days. The advantage of this method is that there are virtually no restrictions on the goods being sent. What cannot be sent by more common and faster transport companies is acceptable here.

Small packages delivered by Malaysia Post's economical route often land directly in your mailbox without being notified. Monitor the terms of buyer protection on the sites where you placed your order, so that if something happens, at least get your money back.

What is GMTC Arrived in transit country?

This means that your parcel is being delivered in transit through another country, and the parcel has arrived at the sorting center of that country. Next, the shipment will be loaded onto a plane and sent to your country.

The Parcels app will help you track the status and location of your parcel delivered by Malaysia Post.

11 Today it seems that people practically do not shop in brick-and-mortar stores. After all, it is much cheaper to remove “outbid” from the “manufacturer-buyer” chain and save almost half the cost of the product. Yes, our resellers raise the price tag, almost doubling it, causing anger and irritation among ordinary people. Therefore, we have no choice but to go to online stores, or rather to Chinese supermarkets. In order for the product to be tracked, a special track number is used, which allows you to receive information about what is currently happening with your purchase. True, they have some “tricky” statuses that not everyone can decipher them correctly. On our website, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such status as Arrived at destination country, which means you can read a little lower.
However, before I continue, I would like to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At the dawn, what is a Swedish family, what does Uber mean, etc.
So let's continue What does Arrived at the destination country mean??

Arrived at destination country- means that your parcel has been delivered to the place of international postal exchange in your country for subsequent export / import operations


Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived at destination country", it has remained the same for a week now. If you bought a USB cable for a dollar, then this is not particularly annoying, but if a video card costs 800 dollars, then goosebumps are already walking through your body, and your hair is starting to stand on end.

What's really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, awaiting import. You've probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, that Russian post office). Do you really think that the plane has been in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both, for a couple of weeks in a row.
The fact is that not all postal services show airline statuses. This is done so that they are not subject to claims for delays in parcels. That is why your parcel has already been in the Russian Federation for three weeks, and import there hasn't been one yet.

From here we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all arrived, but I really had to be nervous, it took a long time statuses haven't changed. The longest order, these are special spikes, walking on ice, bought last year on 11/11, and arrived in March of this year. In short, don't worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the ordered items arrive to you safe and sound!

After reading this article, you learned What does Arrived at the destination country mean?, and now you can imagine “what it costs” in this mail system. We'll talk about other statuses next time if I'm not lazy.

After you place an order on Aliexpress, the seller packs it and transfers it to the post office or courier company. And the following message will appear in the tracking status of the track number:Collection or Accept.This means that the post office has accepted your parcel. Moreover, the first entry in the tracking system will be available no earlier than 6-10 days, since postal employees need time to register it and enter data into the database.

Then the parcel will be sent to intermediate points, which the status will tell us Opening (Arrived at transit point). Some parcels go through several intermediate points. This is normal and there is no need to be alarmed. For transit points, there may be tracking records of when they arrived there and when they left. The parcel may “hang” at transit points for up to 10-14 days, awaiting further shipment.

Arrived at Sort Facility – The parcel has arrived at the sorting point.

NULL- The parcel passes through intermediate points in China.

After the parcel has passed all intermediate points, it may have a status Dispatching. At this stage, the parcel has arrived at MMPO, where the shipment is processed and prepared for export. The timing depends on the workload of customs. But the standard time is approximately 3-10 days. Not less.

If the goods have successfully passed all customs procedures, then we see a status that pleases us Departure from outward office of exchange (Export). This means that the parcel has been sent to the destination country. And at least 10 days will pass before information appears in the database that the parcel has arrived in the destination country. As soon as you see this status, then after 5 days you can start tracking the parcel on the post office website of the recipient’s country.

As soon as the parcel arrives in the destination country, you will see the status Import ( Arrival at inward office of exchange). Average time between export and import: 2-3 weeks. If the terms are longer, this means that your parcel is just lying there and waiting for its turn.

After import, the goods are sent to customs, which we learn about from the statuses Reception at customs, Customs clearance ( Held by Customs). As soon as the parcel passes all the necessary procedures, it will have a status Release or Customs clearance processing complete . And then the tracking status Left MMPO ( Departure from inward office of exchange) .

Once it arrives at the desired post office, you will see the status Came to the place of delivery. This means that you need to take your passport with you and pick up your package at the post office.

And the last entry, which may be- Delivered to the addressee. This means that the parcel has been received.

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